Visiting
Visiting Guideline Information (Updated 03/05/2022)
We are currently accepting visitors and have procedures in place to minimise the risk of COVID-19 to our residents and staff.
If you have any queries regarding visiting or testing, please do not hesitate to call or email office@brydenhouse.co.uk
Thank you for you co-operation and helping to keep our residents and staff safe.
We aim to give our residents a 'home away from home', so we actively encourage friends and family to visit as often as possible. We do ask visitors to be mindful of lunch and dinner times (12pm - 1pm and 4:30pm to 5:30pm) to ensure all residents are able to enjoy their meals. However, if you wish to assist your family member then please speak to the Nurse in charge to discuss your request. Residents are welcome to invite friends and family to lunch or evening meals, although there is a nominal cost for this. If you are inviting guests, the Chef would appreciate some notice to allow for additional food to be ordered and prepared.
For reasons of fire safety, we do ask ALL visitors to sign in when they arrive and sign out when they leave (the signing in/out book is located in the main entrance to the Home).
Summer House
During the warmer days, Bryden has a dedicated summer house, for residents and family to enjoy.
Safety & Security
Part of being a caring home is being a safe home, so we have taken steps to ensure our residents are safe at all times. Security key pads are fitted to the main entrances and exits, and visitors are noted by at least one staff member before access is granted. At night, any visitors are met at the door to verify who they are.
Keeping in Contact
Family and friends can email or Skype call our residents if they wish; please speak to our activities coordinator.
The staff have access to an iPad for residents' use, enabling sending and receiving of emails and most forms of electronic communication. We do ask that relatives and friends leave an email address to enable us to keep you updated with news.
In order for us to maintain impeccable standards of cleanliness for the benefit of residents, staff and visitors, hand gel pumps are located throughout the building. We ask all staff and visitors entering and exiting to use them as this minimises the spread of bacteria.
The home has a non-smoking policy, individual wishing to smoke can do so in the dedicated smoking area. Please ask a member of staff for details.