Survey Results

Current Survey Results

  • Surveys are anonymous, unless a resident or advocate wishes to be identified.
  • As part of our continued effort of improving service quality, we carry out several questionnaires annually.
  • Surveys show, the management and leadership at Bryden House encourage and deliver an open fair, transparent, supporting, and challenging culture in almost all levels and occasions.
  • We will continue to make improvements to ensure we excel in all areas of management and leadership.
  • If you have any questions or wish for further explanation please do not hesitate to contact us.



'Family & Visitors' Survey (March 2020)

  • Family and visitors were given the opportunity to take part in this survey and express their opinion.
  • A feedback questionnaire was completed to establish if they felt Bryden House meets the service user’s needs.
  • Characteristics of service users is 65 years of age and above with care, nursing needs.
  • 36% responded to the survey.
  • The survey results are available for download here (PDF)



'Responsive' Survey (September 2019)

  • Service users and advocates were asked questions relating to the CQC key question “responsive”
  • The survey results are available for download here (PDF)



Report from Service Users and Advocate Survey - Safe (February 2019)

  • 67% of residents completed the survey.
  • A few residents where unable to take part in the survey and some declined to complete the survey.
  • Service users and advocates were asked 17 questions relating to CQC key question “Safe”
  • The survey results are available for download here (PDF)



Report from Service Users and Advocate Survey - Well Led (January 2019)

  • 62% of residents completed the survey.
  • Service users and advocates were asked 7 questions relating to CQC key question “well-led”
  • The survey results are available for download here (PDF)



'Caring' Survey (January 2018)

  • 56% questionnaires where returned
  • Service users and advocates were asked 15 questions relating to CQC key question “caring”
  • The survey results are available for download here (PDF)